The Driver family’s values are the foundations on which Driver Group Australia is built. They are a set of beliefs which influence the culture within our organisation, how we conduct our business and how we conduct ourselves.
VALUE
THIS MEANS
BEHAVIOUR TO DEMONSTRATE VALUE
LISTEN
Allow the other person to give their point of view
Try and understand what the person is really saying
Step into their shoes
Take time to listen
Full and undivided attention
Identify with the person
TRUST
Allow people to do more. Train them, empower them and have confidence in them
There may be two ways to achieve the same goal
When given a task follow through. Do not let the person down
Allow the person the opportunity to have a go
Look for problems in the system rather than blame individuals
RESPECT
Never hurt anyone mentally or physically
Seek to understand their point of view before making a decision that may affect them
Only discuss a person who is absent in positive terms
Give people the benefit of the doubt rather than jumping to conclusions
Do not back stab
HONESTY
Be ethical at all times
Do not lie or cheat
Do not gossip
Do not try to cover up your mistakes, particularly by blaming others
Be open and to the point
Be clear and factual
When you make a mistake, admit it, correct it and learn from it immediately
CARING
Show emotional support
Listen genuinely
Go out of your way to do that little bit extra
Praise people
Make time to care
Share good and bad
Acknowledge special occasions
SECURITY
Profitablility
Job security
Company security
Clear understanding of company policies & procedures
Sharing of information about the company
HUMILITY
Give others credit where it is due
Be easy going with others
Be gentle
Encourage people
Praise people (one to one)
Do not dwell on things, show forgiveness
FAMILY
Our company is an extension of our family and your family
